Privacy Policy

Last updated: July 26, 2026

Bins by the Bay (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit binsbythebay.com or rent a dumpster or equipment from us, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

  • Information you give us: your name, email address, phone number, service or delivery address, rental dates, and the details of your order or inquiry when you book a rental, request a quote, or contact us.
  • Payment information: when you pay online, your card details are collected and processed directly by our payment provider. We do not store full card numbers on our servers.
  • Automatically collected information: your IP address, browser type, device information, pages viewed, and similar usage data collected through cookies and analytics tools.

How We Use Your Information

  • To process, schedule, deliver, and pick up your dumpster or equipment rentals;
  • To take payment and send order confirmations, receipts, and service updates;
  • To respond to your questions, quotes, and support requests;
  • To operate, maintain, and improve our website and services;
  • To send you marketing or promotional messages where you have asked to receive them (you can opt out at any time); and
  • To comply with our legal obligations and enforce our terms.

Payment Processing

Online payments are handled by our third-party payment processor, which uses industry-standard encryption and security. Your payment is subject to the processor’s own privacy policy and terms. We receive only the information needed to confirm and fulfill your order.

Cookies & Analytics

Our website uses cookies and similar technologies to keep the site working properly (for example, to remember items in your cart) and to understand how visitors use the site. We may use analytics services that collect aggregated, non-identifying usage statistics. Most browsers let you refuse or delete cookies through your browser settings; some site features may not work correctly without them.

How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business, including with:

  • Service providers who help us operate the website, process payments, deliver equipment, or send communications;
  • Professional advisors and authorities where required by law, or to protect our rights, safety, or property.

Data Retention

We keep your information for as long as needed to provide our services, maintain business and accounting records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Rights & Choices

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop sending marketing messages. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Links

Our website may contain links to other sites, such as our Facebook page or our payment provider. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes take effect means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Bins by the Bay
523 Celeste Rd, Saraland, AL 36571
Phone: 251-206-7964
Email: binsbythebay@gmail.com